We sell downloadable service manuals. This allows us to offer you discounted prices and instant delivery compared to traditional printed manuals. Our website will grant you instant access to download the manual you purchased via an email link after you complete checkout. You will have up to 90 days to download the file to your computer. When you save one of our manuals to your computer or tablet, it is yours for good.
How do I download the manual I paid for?
Once we receive cleared payment, an email with the link to download your manual will be dispatched immediately. Look for a link in the email that says Click here to download.
If an email from us has not shown up within 10 minutes, please check your junk/spam folder or contact us.
I have not received my manual, what next?
There could be a few reasons why:
- The email address entered at checkout may have been incorrect or contained a typo.
- Your order confirmation email was moved to a junk/spam folder.
- Payment has not cleared yet.
Please contact us with you order information (name, email address used at checkout) for assistance.
How long do I have to download the manual I purchased?
You have up to 90 days to download and save the manual permanently to your computer. We recommend saving a backup copy to a USB flash drive for permanent viewing. If you have trouble downloading a manual, please contact us and we will be happy to help.
How do I view the manual I purchased?
The download isn’t loading on my device. Help!
If you are downloading to an iOS device (iPhone, iPad), please allow a few minutes for the PDF document to load. Some manuals can be quite large in file size. After it loads, save the manual to the Books app for permanent viewing.
On other devices/computers, please your Downloads tab in your web browser and/or your default downloads folder.. The download may have started in the background after clicking the download link.
Can I print out the manual I purchased?
All manuals are printable without restriction.
Which language are your manuals in?
All manuals are written in English language unless otherwise specified in the product description.
Do you offer refunds?
Due to the digital nature of the products we sell, all sales are final and non-refundable. There is no way to return a downloaded file nor verify it has been deleted. If you purchased the incorrect manual, please contact us before attempting any downloads. All download attempts and IP addresses are logged.
Is your website safe?
Yes! We use industry standard encryption at checkout to securely process your order through our payment providers – Stripe, Apple Pay and Google Pay. Additionally, all files are routinely scanned for malware.